erecruit support




For BOWEN and our affiliated divisions, our promise is to work hard to make your work easier, deliver the results you need, when you need them, and provide reliable expertise that solves your toughest problems. And we’re doing just that with erecruit, our online reporting system. Simply put, our  erecruit portal offers simpler navigation, sleeker design and enhanced online self-service tools for you, our clients and contractors.

Click on the links below to learn more:
Seven ways erecruit outperforms other systems
Important items for clients and contractors to know
Managing overtime, expenses and allowances
Download the user guides
Contact us

Thanks for keeping this just between us. The content on this web page, including text, documents, video clips and graphics, is intended solely for the use of BOWEN group of companies employees, contractors and clients. It remains the sole property of erecruit and may contain confidential or privileged information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited.



So, why erecruit?

erecruit offers simplified processes and enhanced features that make working with us even easier. New system features include:

  • Sleeker design and improved navigation
  • Easily manage and track overtime
  • erecruit’s homepage offers a configurable layout for quick access to timesheets and active assignments

Six ways erecruit outperforms other systems

  • Greater visibility into active assignments, allowances and expenses
  • Offers a configurable dashboard for easier navigation and workflow management
  • Supports online management of eligible expenses and allowances within each timesheet, with quick approval
  • Allows easy upload of supporting documentation
  • Easy access to assignment-specific extranet and policy information
  • On-screen  team contact info including photos

Important items for clients and contractors to know

  • User name and passwords are provided when you register (your username is your email address)
  • The portal address is
  • The job board no longer requires a login; candidates simply check their email address and if they are in the system, they can apply directly to a posting
  • The timesheet approval deadline is 1 p.m. MT Monday
  • For statutory holidays in your province of work, the deadline is 11 a.m. MT Tuesday
  • It is your responsibility to ensure that your timesheet is accurate and approved.
  • Contractors access can past paystubs on the secure site, Penny, at

Managing overtime, expenses & allowances


Overtime hours are calculated on both a daily and weekly basis. To provide complete visibility for supervisors of the total hours worked during a pay period, contractors will record both regular and overtime hours on a timesheet. Find a reference guide below:

Recording overtime


Expenses & allowances

We make it easy to manage eligible allowances and expenses. Enter, upload and review receipts and supporting documents all in one place, using the expense tab on our online timesheets. Skip the notes or comments on timesheets, as we don’t refer to these when processing reimbursements. Your deadlines for expenses and allowances are the same as your timesheet approval deadlines.

Did you know that BOWEN adds all taxes to reimbursements for eligible expenses? Here’s what you need to know to ensure receipt amounts line up with our calculations, to avoid payment delays:

Entering Before-Tax Expenses


Download the user guides

Hit the ground running with the important basics for candidates and contractors including: how to log in, submit timesheets, expenses and allowances, and more.

Download Candidate Quick Start

Download Candidate Tools

See erecruit in action with our video tutorial below, for candidates and contractors. This video is a guideline only; refer to the user guides above for all features available to you.



Get up to speed fast with the important basics for client contacts including: how to log in, navigate your dashboard, approve timesheets, expenses and allowances, and more.

Download Contact Quick Start

Download Contact Tools

See erecruit in action with our video tutorial below, for client contacts. This video is a guideline only; refer to the user guides above for all features available to you.


Stay connected with erecruit tools from your mobile device. Get to know our mobile site with our user guide for candidates, contractors and client contacts:

Download erecruit Mobile Guide



Discover answers to frequently asked questions on getting the most out of our erecruit web portal, during and after the transition.

When I log in, what should I use as my username?

Your username and password is provided when you register with us, which is most likely your email address. If you are unsure or are having trouble logging in, contact your assignment representative to help you out.

What if I need help using BOWEN’s erecruit system?

Find help guides and videos under Download the user guides. If you don’t see the information you’re looking for, connect with your assignment representative or contact us at 403 262 1156 or [email protected].

What browsers are compatible with erecruit system?

Our portal is supported by the latest browsers including: Google Chrome (Chrome 37+ released June 2014); Mozilla Firefox (Firefox 32+ released Sep. 2014); Microsoft Internet Explorer (IE 10+ released April 2011); Apple Safari (Safari 7.1 (released Sep. 2014).

Can I still submit/approve timesheets on my mobile device?

Yes. erecruit supports all mobile devices. You can access our mobile tools with erecruit’s mobile-optimized site by visiting, using the same password.

Can I copy a timesheet?

It’s no longer needed. With erecruit’s simplified data entry and auto-calculation of overtime, it’s now easier to keep track of overtime and statutory holidays.

Will my data be secure?

Yes. Connections continue to be encrypted and protected by the latest security measures.

How can I change my password?

Within your portal, click your Personal Menu and then click Change Password. Find more details under Download the user guides.

How is my overtime calculated?

Overtime is calculated by provincial labour standards.

Does my payroll schedule remain the same?

Yes. Both weekly and bi-weekly pay schedules will remain the same. If you have questions, reach out to your BOWEN representative. You can find the current payroll schedule on our candidate or client support site at the link provided by your BOWEN representative.

Where will I find my 2016 T4 to file my taxes? When will it be available?

This is available on Penny, BOWEN’s secure paystub portal, at All T4 information will be published by the end of February.

Are timesheet notifications automatically sent to my alternate approver?

No. Candidates and primary approvers will need to keep the alternate approver advised during absences to prevent payment delays. Work with your assignment representative to update the primary approver information in erecruit during extended absences.

Will I see portal notices from erecruit when using the mobile site?

No. When notices are posted for candidates and contacts on the web portal (e.g. changes to timesheet deadlines during statutory holidays or office closures), these can only be viewed from the desktop version of the site.

Do I still have access to T4s and paystubs from my past assignments, before erecruit was launched?

Yes. Current and past pay statements, along with T4s, continue to be available on BOWEN’s secure site, Penny, at

Will expenses and allowances be paperless?

Yes. erecruit allows for easy tracking, submission and approval of permitted expenses and allowance, with supporting documentation and receipts uploaded as attachments. Find more details under Download the user guides.


Contact us

Have questions or feedback? Reach out to your assignment representative, and let us know how we can help.

General inquiries  |  403 262 1156  |   [email protected]

Payroll inquiries  |  403 538 3323  |  [email protected]

Technical support  |  403 705 4357  |  [email protected]